Video
From Super App to Super Bank
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About this content
This presentation is the first part of Pismo’s Digital Banking in ASEAN series. It examines how the mobile-first shift, rapid e-wallet adoption, and the emergence of super apps are redefining what it means to be a bank in Southeast Asia. Vishal draws on market data, regulatory developments, and competitive trends to outline how financial institutions can evolve to meet the needs of a digitally native customer base.
What you will find
- Why over 50% of retail payments in SEA are now digital, with some markets far ahead
- The role of super apps and ecosystems in capturing customer loyalty and daily engagement
- How new digital banking licences are driving competition Why legacy batch-based systems cannot meet mobile-first, always-on customer expectations
- How micro-credit, BNPL, and instant payments are becoming table stakes for competitive banks
- The long-term outlook for the region
Overview
In the six major ASEAN economies — Singapore, Indonesia, Malaysia, Vietnam, Thailand, and the Philippines — banking has become mobile-first, with consumers embracing cashless payments at unprecedented speed.
In this exclusive video, Vishal Dalal explores how the rise of super apps, digital banks, and app-based financial ecosystems is reshaping competition.
You’ll learn why 90% of incumbent banks in ASEAN are still running on legacy core platforms that can’t keep pace with modern demands, and how forward-looking institutions are responding to a $1.2 trillion digital payments market projected by 2026.
Presenter: Vishal Dalal, Pismo CEO
